Nada Adel Zeid
Accounts receivables specialist at Nestle
New Cairo, Cairo, EgyptWork Experience
HR InternFull Time
- Job Details:-I have learned all the recruitment division and cycle , the creation of job description. -How to advertise for an open vacancy, through sourcing channels and posting ads. -How to filter CV's and shortlisting process. -Conducting practical interviews. -The on boarding process. -Training Needs Assessment, division, How to source it, How to conduct and deliver it. -Organizational Development division and the appraisal systems for the organisation. -The organizational structure. -The compensation division and salary structure. -Personnel division, labor law and the payroll. -Developing Employee Relation and Grievance system task. -Conducting surveys and team buildings activities.
Customer Support Intern Internship
Aboughaly Motors
Egypt , Cairo
- Job Details:I have learned all the customer service essentials. -How to monitor calls and evaluate agent's performance through the KPI'S. -How to handle customer's requests and complaints. -Conducting weekly,monthly reports. -Coaching and delivering training to new agents.
Education
Business in Business
Ain Shams, Faculty of commerce French sectionJan 2014 - Jan 2018 - 4 yr
High School - Thanaweya Amma
Sacre Coeur HeliopolisJan 2014
Achievements
Swimming, Ahly Club. 2000-2015 • Trained approximately 30 hours per week • Competed in local and international divisions • Awarded 84 medals, (32 gold, 15 silver, 37 bronze)
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
microsoft office
Ain shams university ·2016DUM 1&2
Management diploma for the university of poitiers ·2015delf 2
french institute·2013DELF 1
french institute·2012