Nada Yousif

Social Media Specialist at Dr Ahmed Elsherifa clincs

Mansoura, Dakahlia, Egypt

Dr Ahmed Elsherifa clincs

May 2021 - Present -4 yrs, 2 months

Job Details:o Reviewing and moderating all user-generated content within comments, images, links, videos, audios, private messages, and user profiles, liaising with the rest of the team when required to maintain a good relationship with our audience o Moderating communities in social networking sites, including Facebook, and other social media platforms, keeping our customers satisfied o Responding to and following up with queries from any communication channel to provide prospects with prompt and professional information and ensuring all quires are fulfilled on time o Aligning with the rest of the team on campaigns and selling or marketing standards and methodologies to support our business goals o Making reports on relevant moderation statistics, issues, and outcomes to have cumulative data to track the performance o Keeping track of the community moderation insights to provide feedback to the Social Media Team regularly o Monitoring all information and news related to the industry and the company to anticipate potential issues

IAMY group

Aug 2020 - Apr 2021 -8 months

Egypt , Dakahlia

Job Details:o Developing social media content plans that are consistent with the company’s brand identity. o Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns. o Managing a high volume of daily social media posts. o Communicating with social media followers, including responding to queries in a timely manner. o o Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance. o Preparing monthly reports on social media marketing efforts. o Suggesting recommendations to adjust the social media marketing strategy for optimal results. o Staying up to date on best practices and emerging trends in social media. o Performing other duties when needed.