Nada Yasser

Office ManagerFull Time

• Job Details:- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards. - Counseling any employees struggling in their roles. - Answering telephone calls and emails from customers and clients and directing them to relevant staff. - Creating an office budget and ensuring all employees follow it. - Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required. - Interviewing and training new office employees and organizing their employment paperwork. - Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order. - Reporting office progress to senior management and working with them to improve office operations and procedures.- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards. - Counseling any employees struggling in their roles. - Answering telephone calls and emails from customers and clients and directing them to relevant staff. - Creating an office budget and ensuring all employees follow it. - Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required. - Interviewing and training new office employees and organizing their employment paperwork. - Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order. - Reporting office progress to senior management and working with them to improve office operations and procedures.

Customer Support RepresentativeFull Time

• Job Details:Answering or making calls to clients to address their needs, complaints, or other issues. - Providing information about products and services. - Handling customer complaints or issues. - Documenting call information. - Meeting sales targets and call handling quotas.