NT

Nada Tarek

Customer Service Officer at United Bank of Egypt

Giza, Egypt

Work Experience

  • Customer Service Officer

    United Bank of Egypt

    Oct 2018 - Present -6 yrs, 9 months

    Egypt

    • Job Details:Help customers open & manage their bank accounts and finances. Advise clients on financial services. Implement all services related to the branch such as making saving certificates. Offer all other products such as loans, credit cards and nominate prospective companies to credit officer. Resolve all problems related to customers by communicating and coordinating with internal departments.

  • Call Center Agent & Trainer

    United Bank of Egypt

    Aug 2016 - Oct 2018 -2 yrs, 2 months

    Egypt

    • Job Details:Handle customers’ requests and enquiries. Offer all products such as loans, credit cards, etc. Conducting market research, updating databases. Communicate with branches and action parties to finalize customers’ requests. Training newcomers agents.

    • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 2016 

    Skills

    • Microsoft Office
    • Hard Worker
    • Problem solver
    • Self-motivated

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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