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Nada Mohamed Salam

public service (customer service representative ) at Alex water company

Sidi Bishr, Alexandria, Egypt

Work Experience

  • public service (customer service representative )Full Time

    Alex water company

    Oct 2020 - Present -4 yrs, 8 months

    • Job Details: Examine customer complaint  Solve customer complaints related to internal, external and hotline  Making reports of what has been resolved and sending them to the General Manager and the Evaluation and Development Department
  • Customer Service RepresentativeInternship

    AlexBank

    Aug 2019 - Sep 2019 -1 month

    • Job Details:I was there in a training in the bank and I was trained in customer service matters and how to deal with the customer
  • Web development and digital marketingInternship

    Information technology institute (iti)

    Jul 2019 - Aug 2019 -1 month

    • Job Details:In iti, I was trained in the field of web development, and this is my field of study, and many projects have been done that have a relationship to this field, and we used the three main languages, namely HTML 5,CSS 3 ,Javascript
  • Marketing and accounting of firmsInternship

    Abu Quir for fertilization

    Jul 2018 - Aug 2018 -1 month

    • Education

      • Bachelor's Degree in Management information system

        Alexandria University (ALEXU)

        Jan 2016 - Jan 2020 - 4 yr

      Skills

      • Customer service representative
      • Microsoft Office
      • Digital Marketing
      • ERD
      • front-end web development
      • Search Engine Optimization
      • DFD
      • WordPress Development

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • customer services

        Alex Bank·2019
      • Front_End Development

        ITI·2019
      • Stock market trading

        Egyptian stock exchange·2017
      • Financial statement and markting

        Abu Qir for fertilizers·2017
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