
Nada Mohamed Salam
public service (customer service representative ) at Alex water company
Sidi Bishr, Alexandria, EgyptWork Experience
public service (customer service representative )Full Time
Alex water company
Oct 2020 - Present -4 yrs, 8 months
- Job Details: Examine customer complaint Solve customer complaints related to internal, external and hotline Making reports of what has been resolved and sending them to the General Manager and the Evaluation and Development Department
Customer Service RepresentativeInternship
AlexBank
Aug 2019 - Sep 2019 -1 month
- Job Details:I was there in a training in the bank and I was trained in customer service matters and how to deal with the customer
Web development and digital marketingInternship
Information technology institute (iti)
Jul 2019 - Aug 2019 -1 month
- Job Details:In iti, I was trained in the field of web development, and this is my field of study, and many projects have been done that have a relationship to this field, and we used the three main languages, namely HTML 5,CSS 3 ,Javascript
Education
Bachelor's Degree in Management information system
Alexandria University (ALEXU)Jan 2016 - Jan 2020 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
customer services
Alex Bank·2019Front_End Development
ITI·2019Stock market trading
Egyptian stock exchange·2017Financial statement and markting
Abu Qir for fertilizers·2017