Nada Safwat
Customer care advisor at Etisalat Global Services
Helwan, Cairo, EgyptWork Experience
Customer care advisorFull Time
Nov 2024 - Present -7 months
- Job Details:frontline professional responsible for providing assistance, guidance, and support to customers , Assist with troubleshooting product-related issues and providing technical support
Co TeacherFull Time
Doctorology academy
Jun 2024 - Sep 2024 -3 months
Egypt , Cairo
- Job Details:provide general support with the class teacher in the management of individual and groups of students and the classroom
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2024
Activities
Volunteer at Resala Charity Organization
Volunteering
Apr 2018 - Apr 2019 -1 yr
Skills
- Microsoft Office
- Customer Service
- Customer Care
- Customer Satisfaction
- Digital Marketing
- Marketing
- Administration
- Project Management
- Social Media
- Tutoring
View More
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
Project Management Foundations
LinkedIn·2024Digital Networking Strategies
LinkedIn·2024Active listening
Udemy·2024The strategy of content marketing
Coursera·2024Fundamentals of digital marketing
Google·2024Critical thinking & problem solving
Udemy·2024Fundamentals of digital marketing
Google·2024