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Nada Mohsen Mahmood Saad El-Deen

Senior Teamleader at Centro Global Solutions

Mokattam, Cairo, Egypt

Work Experience

Centro Global Solutions

  • Senior TeamleaderFull Time

    Apr 2024 - Present -1 yr, 2 months

    Egypt , Cairo

    • Job Details:Became a Senior TL for both CS and TS

  • TeamleaderFull Time

    Dec 2023 - Apr 2024 -4 months

    Egypt , Cairo

    • Job Details:Got promoted to TL position

  • CSR. subject matter expert "SME"Full Time

    Aug 2020 - Mar 2024 -3 yrs, 7 months

    Egypt , Cairo

  • Customer Service AgentFull Time

    Majorel Travix

    Jan 2020 - Jul 2020 -6 months

    Egypt , Cairo

    • Job Details:Worked there in multiple fields : Back office agent replied to emails Refund agent and know how to deal with the airline refund tools

  • Customer experienceFull Time

    Jumia

    Jun 2018 - Aug 2019 -1 yr, 2 months

    Egypt , Cairo

      • Education

      • Bachelor's Degree in Greek and Roman Archaeology

        Ain Shams University (ASU)

        Jan 2017 - Jan 2023 - 6 yr

      • High School - Other

        Gaber EL Sabah

        Jan 2016 

      Skills

      • Drawing
      • Logo designer
      • Game development
      • Sculptor
      • SME

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Drawing

        Helwan University faculty of fine arts·2016
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