NR
Nada Refaat
Customer service agent at Al nashar international technology
Nasr City, Cairo, EgyptWork Experience
Call center advisorFull Time
- Job Details:Explain products and services to customers in order to achieve satisfactions Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints Process requests from existing and new customers ano provide them with excellent service from day 1. Send, receive and file confirmations and ensure transfers are properly processed.
Customer service agentFull Time
Al nashar international technology
Mar 2023 - Present -2 yrs, 3 months
Egypt , Cairo
Education
Bachelor's Degree in accounting
FMI, faculty of commerce. Helwan universityJan 2018 - Jan 2022 - 4 yr
Activities
Marketing Agent at CFA
Student Activity
Apr 2019 - Jun 2019 -2 months
Languages
English
Intermediate
Training & Certifications
Banking awareness sessions
EBE Bank·2022Financial inclusion summer program
CIB·2021