NR

Nada Ramzy

Customer Service

Work Experience

  • Customer Service

    Feri Herbs Egypt

    Feb 2024 - Mar 2025 -1 yr, 1 month

    • Job Details:Delivering exceptional client support while promoting natural wellness and skincare reservations. Leading a team dedicated to ensure that every customer receives personalized and compassionate service.
  • Customer Service

    Al Wehda Hotel Dubai

    Jan 2022 - Dec 2022 -11 months

    • Job Details:Data entry and client interaction. Overseeing the hotel operations to ensure that the guests receive an outstanding service and stay. Managing the front desk operations, food and beverage service, budgeting, staff training and also managing the housekeeping. Working closely with all the departments making the coordination smooth.
  • Database Administrator

    ZeroFat Group

    Sep 2020 - Dec 2021 -1 yr, 3 months

    • Job Details:Managing and maintaining the company's database of the customers. Communicating with the customers to make sure that the data is up to date. Performing data modification and update when necessary. Coordinating with other departments to make sure that the customer receives the best services.
  • Trainee

    Dubai Legal Affairs

    Feb 2019 - May 2019 -3 months

    • Job Details:Data entry - sends invitations for training attendees. Research information when needed.
  • Education

    • Bachelor's Degree in Business Administration

      Future University in Egypt (FUE)

      Jan 2018 

    Skills

    • Detail Oriented
    • Team Player
    • Time Management
    • Knowledgeable in Microsoft Office
    • Motivated
    • Well-disciplined

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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