Nada Ramadan

Operation Director at Perfect Solution LLC

Smouha, Alexandria, Egypt

Perfect Solution LLC

Jan 2014 - Present -11 yrs, 5 months

Egypt , Alexandria

Job Details: Defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards  Reviewing working practices to ascertain if it is successful and if not, devise an alternative  Keeping employees motivated and organizing appropriate training  Ensuring the business operates within the company's mission statement  Investigating customer satisfaction and reporting any issues  Working with department heads and senior management to get the best performance from staff  Plan and monitor the day-to-day running of business to ensure smooth progress.  Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Air Ocean Forklift EJSC

Jun 2012 - Dec 2013 -1 yr, 6 months

Egypt , Alexandria

Job Details: Preparation of reports, presentations, correspondence and other support within specified deadlines.  Coordinate the managers' meetings; take Minutes of Meetings and follow-up the execution of tasks.  Web research for new product, Correspondence” Emails & Calls”.  Negotiate to get the best price by emails  prepare presentation for product with prices and images.  Contact with client and close deals over the phone.  Coordinate the managers' meetings; take Minutes of Meetings and follow-up the execution of tasks.  Preparation for business trips.  Preparation and responsible for shipping documents: (Performa Invoice, Commercial invoice, COO, Inspection certificate, Export license, Packing list).  Correspondence with shipping lines.  Sending inquires ”Rate request” .  Receiving rates.  Make database for shipments.  Filling the shipments