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Nada Osama

Graduated from Faculty of Commerce at Cairo University - Financial accounting

Hadayek Alahram, Giza, Egypt

Work Experience

  • Contact Center agentFull Time

    CIB

    Feb 2024 - Nov 2024 -9 months

    • Complaints InvestigatorFull Time

      Consumer Protection Agency CPA

      Oct 2023 - Feb 2024 -4 months

      Egypt , Giza

      • Job Details:I specialize in investigating complaints related to the Durable Goods Department following the Consumer Protection Agency law.

    • Customer AssistantInternship

      Banque Misr

      Sep 2023 - Oct 2023 -1 month

      Egypt , Giza

      • Job Details:BM Rowad intership program 2023 (The Grand Egyptian Museum Branch ) It was a practical training for a month in Customer Service department.

    • Summer internshipInternship

      Egbank

      Sep 2022 - Oct 2022 -1 month

        • Education

        • Bachelor's Degree in Faculty of Commerce financial accounting department

          Cairo University (CU)

          Jan 2019 - Jan 2023 - 4 yr

        Activities

        • Organizational Development Manager at Ministry of youth and sports

          Volunteering

          Jul 2020 - Jul 2021 -1 yr

        Skills

        • Microsoft Office
        • Microsoft Powerpoint
        • Microsoft Word
        • Internet Research
        • Customer Service
        • Client Support
        • Banking
        • Problem Solving
        • Microsoft Excel
        • Entrepreneurship

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • PFA

          Cairo university·2022
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