Nada Muhammed El-Nemr

Aptec

• Regional Credit Controller Team Leader- CloudFull Time

  Aug 2022 - Jan 2023 -5 months

  Egypt , Cairo

  • Job Details:•Training team members for Cloud and Credit in general. • Coaching to improve team members skill sets. • Organizing work process and communicating team goals. • Communicating in a transparent and constructive manner. • Enabling each employee to realize his/her own potential and grow. • Preparing overall collection plan for debts. • Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention. • Monitoring debtor balances to ensure a reduction in debtors DSO. • Ensuring credit and collection policies and procedures are followed within the team. • Liaising with customers, as well as internal teams to have a strong organized process. • Forecasting monthly collections/debts to support the company's visibility while working on achieving the best outcome.
• Credit ControllerFull Time

  Apr 2019 - Aug 2022 -3 yrs, 4 months

  • Job Details:•Managing debt collection from customers on assigned Portfolio of accounts within the agreed payment terms managing and successfully achieving the collection targets. •Issuing statements to clients using established guidelines, deadlines, procedures and process driven methodology. •Resolution of queries to facilitate payments from customers. •Arrange communication with internal departments as required in order to maintain an accurate position on customer accounts.