
Nada mostafa sedik
graduate from Financial Markets & Institutions (FMI)
New Cairo, Cairo, EgyptWork Experience
System Operation ExecutiveFull Time
- Job Details:▪ Launching, managing, and tracking FMCG campaigns and projects. ▪ Handling client offers and campaigns. ▪ Onboarding clients and partners, setting up their access. ▪ Coordinating with internal teams for campaign updates. ▪ Participating in both internal and external meetings. ▪ Updating and verifying database information. ▪ Creating presentations for internal meetings.
customer serviceFull Time
- Job Details:▪ Customer Relationship Management: Building and maintaining strong relationships with customers by understanding their financial needs, goals, and preferences. ▪ Account Management: Assisting customers with the opening, closing, and management of various types of bank accounts. ▪ Product Sales: Promoting and selling banking products and services, such as credit cards, insurance policies, investment opportunities, and other financial products that meet customers' needs. ▪ Customer Service: Resolving customer inquiries, concerns, and complaints in a professional and timely manner.
custodianInternship
Misr for central clearing, depository and registry
Jul 2022 - Aug 2022 -1 month
Egypt , Cairo
Education
Bachelor's Degree in finance
Helwan UniversityJan 2019 - Jan 2023 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Custodian
MCDR·2022financial inclusion
CIB·2021