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Nada Adel Molahez

sales agent representative at Sutherland Global services

Siouf, Alexandria, Egypt

Work Experience

  • TeamleaderFull Time

    Sutherland global services

    May 2021 - Present -4 yrs, 1 month

    Egypt , Alexandria

    • ReporterFull Time

      Sutherland Global Services

      Feb 2020 - Present -5 yrs, 4 months

      • Job Details:Reporting all Enterprise du account reports an analyses all campaigns and agents productivity

    • Sales supportFull Time

      Sutherland Globe services

      Jun 2019 - Present -6 yrs

      Egypt , Alexandria

      • Job Details:Operate and make sure that all daily reports is delivered to our client and support agents and help them to reach our target . Provide management support to My general manager and report all activities to him.

    • sales agent representativeFull Time

      Sutherland Global services

      Apr 2018 - Present -7 yrs, 2 months

      • Job Details:Almost more than one year as a sales agent at du telecom helped me to convince and improve my sales skills . right now dealing with our client , handling escalations, assisting and supporting on daily pass new comers

      • Education

      • Accountant in Accounting

        Alexandria University (ALEXU)

        Jan 2013 - Jan 2017 - 4 yr

      Activities

      • Team leader at Safwa club in Bibliotheca Alexandrina at Bibliotheca Alexandrina

        Volunteering

        Mar 2013 - Dec 2015 -2 yrs, 9 months

      • Volunteer at Bibliotheca Alexandrina in Yes Be You. at Bibliotheca Alexandrina

        Volunteering

        Nov 2014 - Mar 2015 -4 months

      • Volunteer at Bibliotheca Alexandrina at sketch your future at Bibliotheca Alexandrina

        Volunteering

        Aug 2014 - Sep 2014 

      Skills

      • Sales Target
      • CRM
      • sales skills
      • Customer Service
      • Call Center
      • Customer Support
      • Communication
      • Negotiation
      • Advanced Excel
      • teamleader
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      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Project management foundations budget

        Linked in learning·2023

      • Six sigma yellow belt

        Kennesaw state University·2022

      • WORKFORCE PASSPORT PROGRAM Scholarship from Professional Development Foundation

        New Horizons ·2017

      • International Accounting Certificate Seminar

        Eacc·2017

      • Social Media Marketing Seminar

        Eacc·2017

      • Marketing Management seminar

        Eacc·2017

      • Coast accounting seminar

        Eacc·2017

      • Beach tree

        Eacc·2015

      • Quick Box

        Eacc·2015

      • Commercial Excel

        Eacc·2015

      • Photoshop

        self-study·2014

      • Prezi

        self-study·2014
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