NM

Nada Mohamed

Customer Support Advisor at Kareem Kozo for marketing and web development

Moharam Bek, Alexandria, Egypt

Work Experience

  • Customer Support RepresentativePart Time

    Vodafone UK (VOIS)

    Jun 2023 - Present -2 yrs

    Egypt , Alexandria

    • Job Details:• Act as a front-line interface with customers of Vodafone UK Customers. • Role involves responding to customers over the phone and resolving their inquiries. • Work remote from anywhere inside Egypt. • Maintaining the customer experience and providing the best image to the company.
  • Customer Support AdvisorFreelance / Project

    Kareem Kozo for marketing and web development

    May 2022 - Present -3 yrs, 1 month

    Egypt , Alexandria

    • Job Details:Create presentations, as assigned. Provide customer service as the first point of contact. Prepare customer spreadsheets and keep online records. Follow up on the goods trough out all the delivery process with all of the channels.
  • CSR at HSBCFull Time

    Hsbc, Gsc Egypt

    Mar 2021 - May 2022 -1 yr, 2 months

    Egypt , Alexandria

    • CSRFull Time

      Sutherland

      Jan 2020 - Mar 2021 -1 yr, 2 months

      Egypt , Alexandria

      • Education

        • BA in Accounting

          Alexandria University (ALEXU)

          Jan 2015 - Jan 2019 - 4 yr

        Skills

        • Customer Service
        • Microsoft Office
        • Adobe Photoshop

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • German

          Beginner
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