NM
Nada Mohamed
Customer Support Advisor at Kareem Kozo for marketing and web development
Moharam Bek, Alexandria, EgyptWork Experience
Customer Support RepresentativePart Time
Vodafone UK (VOIS)
Jun 2023 - Present -2 yrs
Egypt , Alexandria
- Job Details:• Act as a front-line interface with customers of Vodafone UK Customers. • Role involves responding to customers over the phone and resolving their inquiries. • Work remote from anywhere inside Egypt. • Maintaining the customer experience and providing the best image to the company.
Customer Support AdvisorFreelance / Project
Kareem Kozo for marketing and web development
May 2022 - Present -3 yrs, 1 month
Egypt , Alexandria
- Job Details:Create presentations, as assigned. Provide customer service as the first point of contact. Prepare customer spreadsheets and keep online records. Follow up on the goods trough out all the delivery process with all of the channels.
Education
BA in Accounting
Alexandria University (ALEXU)Jan 2015 - Jan 2019 - 4 yr
Languages
English
FluentArabic
FluentGerman
Beginner