Nada Mohamed Saied

Customer Service Representative at Suez Canal Bank

Abbassia, Cairo, Egypt

Suez Canal Bank

May 2019 - Present -6 yrs, 1 month

Egypt , Cairo

Job Details:• Provide information on all Bank Products to existing & potential clients. • Selling bank products and services, and generate quality service opportunities. • Resolve customer complaints, either directly or conjointly with the other concerned dept. • Identify & forward customers feedback, and contribute to process improvement

El alamiaa group

Sep 2018 - Feb 2019 -5 months

Egypt , Cairo

Job Details:• Making appointments to meet new and existing customers. • Understanding your customers’ needs. • Making presentations to promote new products and special deals. • Contact potential clients through calls, emails, etc. to offer them properties all over Egypt. • Generate leads through referrals, emails, phone calls as well as direct visits. • Achieve sales targets set by the company. • Advise clients on market conditions, prices, legal requirements and related matters.

Media touch

Sep 2017 - Sep 2018 -1 yr

Job Details:• Content creation – create content plan, articles, newsletters, communications materials, and material for social media channels. • Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties. • Excellent overall writing skills in a number of different styles/tones. • A deep understanding of consumers and what motivates them online. • Great research, organizational, and learning skills. • More experience with online marketing.

Bachelor's Degree in Accounting English section
Ain Shams University (ASU)
Jan 2018