Nada Mohamed

Ticketing agentFull Time

• Job Details:1- Sell tickets for various modes of transportation, including airlines. 2- Issue boarding passes and ensure that passenger details match their identification. 3- Greet passengers and provide information about travel options, schedules, and fares. 4- Assist passengers with special needs, including unaccompanied minors and those requiring additional support. 5-Provide feedback regarding system or procedure enhancements to improve service efficiency. 6- Monitor flight schedules and inform passengers of gate changes, delays, and cancellations. 7- Help passengers rebook flights or adjust travel plans as necessary. 8- Handle customer complaints and provide solutions to travel-related issues, such as missed connections or scheduling conflicts. 9- Work closely with other team members and departments to ensure smooth operations and customer satisfaction. 10- Report any suspicious behavior or security concerns to the appropriate authorities.