Nada Mohammed El-Deeb

Accountant at El sayad trading egypt

Ain Shams, Cairo, Egypt

El sayad trading egypt

May 2021 - Present -4 yrs, 1 month

Egypt , Cairo

Graphic DesignerFreelance / Project

freelancer

Jul 2020 - Apr 2021 -9 months

Egypt , Cairo

National bank of egypt

Apr 2019 - Nov 2019 -7 months

Egypt , Cairo

Job Details:• Calling the customers that cancelled their credit cards and knows the reason for cancellation • Try to persuade them to retain the credit card by solving the problems that they faced it.

National bank of egypt

Aug 2017 - Apr 2019 -1 yr, 8 months

Egypt , Cairo

Job Details:• Build a good rapport with clients over the phone. • Respond promptly to customer inquiries. • Handle and resolve customer complains. • Obtain and evaluate all relevant information to handle customer and service inquiries. • Manage customer's accounts. • Follow up on customer interaction.