Nada Moataz

Client Service Representative

• Job Details:Provided high-quality customer service, resolving inquiries and issues for customers in the travel and hospitality sector. Gained extensive experience using Amadeus and Farelogix systems to manage booking, ticketing, and travel-related services. Demonstrated a strong understanding of travel industry software, ensuring seamless transactions and delivering effective solutions to customers. Collaborated with cross-functional teams to enhance service delivery and optimize customer satisfaction.

Veterinary Receptionist

• Job Details:Managed a multi-line phone system and pleasantly greeted patients. Triaged incoming patients to determine treatment needs and urgency of care. Welcomed pet parents with a warm smile and pleasantly asked for sign-ins upon arrival. Entered data from pet records and office visits into the computer system. Maintained current and accurate medical records for patients.