NM

Nada Mashaly

Head of Account Manager Department at azzrk

Work Experience

  • Head of Account Manager Department

    azzrk

    Dec 2023 - Present -1 yr, 6 months

    • Job Details:Develop and execute proactive customer retention and expansion strategies. Analyze customer experience and health metrics, identifying key indicators and trends. Maximize the effectiveness of account management tools and resources. Promote a positive, diverse, and inclusive corporate culture aligned with company values.

  • Account Manager Team Leader

    itc academy

    Sep 2022 - May 2023 -8 months

    • Job Details:Lead the account managers team with a customer-centric approach, prioritizing customer success and growth. Remain focused on always delivering the best care and service. Build on the strengths of my team members to draw out their best.

    • Skills

    • Leadership
    • Planning
    • Negotiation
    • Critical Thinking
    • customer relation
    • Teamwork
    • Communication skills

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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