NM

Nada Mamdouh

Sales Team Leader at Softtrend

Egypt

Work Experience

  • Sales Team Leader

    Softtrend

    Jun 2024 - Present -1 yr

    Egypt

    • Job Details:Lead, mentor, and develop the sales team to meet individual and team targets. Develop and execute sales strategies in alignment with company objectives. Monitor and analyze market trends, competitors, and customer needs. Ensure a high standard of customer service across the team.
  • Key Account Manager

    Arcelormittal

    Nov 2021 - May 2024 -2 yrs, 6 months

    Egypt

    • Job Details:Responsible for handling Arcelormittal top enterprise customers. Conduct analyses of pertinent customer and market data. Implement strategies to drive business performance. Overall customer satisfaction as measured through customer satisfaction survey.
  • Tendring Engineer

    Medcom Constructions

    Sep 2017 - Oct 2021 -4 yrs, 1 month

    Egypt

    • Job Details:Manage, design, develop, create, and maintain small-scale and large-scale construction projects. Conduct on-site investigations and analyze data. Carry out technical and feasibility studies.
  • Telephony Operation Center

    Orange Business Services

    Aug 2016 - Sep 2016 -1 month

    Egypt

    • Job Details:Worked with the service desk team responsible for receiving and filtering customer complaints and operational problems. Handled escalations of the customers.
  • Education

    • Bachelor's Degree in Electronics and Communications

      Misr International University (MIU)

      Jan 2011 - Jan 2017 - 6 yr

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    • French

      Intermediate
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