Nada Mahmoud

Telesales Team Leader (B2C)

• Job Details:Educating customers on product and service benefits, explaining features and answering questions. Overseeing employees performance, correcting problems, and increasing efficiency to maintain productivity targets. Coaching employees on methods for handling various aspects of sales, complicated issues, and difficult customers.

Telesales Representative (B2C)

• Job Details:Making outbound calls to prospective customers to pitch products or services and generate sales leads. Overcame objections using friendly, persuasive strategies.