Nada Salah Khier

E-Commerce Sales Executive ManagerFull Time

• Job Details:• Lead and manage e-commerce sales strategies for LG’s product range across multiple online platforms, driving consistent growth in both B2C and B2B segments. • Oversee the entire digital sales pipeline, from lead generation to customer conversion, ensuring effective and efficient processes. • Collaborate cross-functionally with marketing, IT, and logistics teams to develop integrated campaigns, product launches, and promotions, driving online visibility and engagement. • Identify and pursue high-value B2B sales opportunities, negotiating contracts, and fostering long-term partnerships with corporate clients, distributors, and retailers. • Analyze key e-commerce metrics such as traffic, conversion rates, AOV (Average Order Value), and customer lifetime value to optimize sales strategies and marketing initiatives. • Manage and mentor a team of e-commerce sales executives, providing guidance, training, and performance analysis to enhance team productivity and meet sales targets. • Cultivate and maintain relationships with key accounts, third-party vendors, and B2B partners to expand reach across online and offline channels. • Implement automated sales and inventory systems, reducing operational inefficiencies and improving order fulfillment processes. • Monitor competitor activity and market trends to adapt pricing, promotions, and product offerings for maximum sales impact in both B2C and B2B sectors. • Provide regular sales performance reports, insights, and forecasts to senior management to inform strategic decision-making.

E-Commerce Senior Sales ExecutiveFull Time

• Job Details:• Managed and optimized online sales channels, contributing to a consistent increase in monthly digital revenue. • Led a team of sales and support staff, improving operational efficiency and enhancing customer response times. • Coordinated online product listings, ensuring accuracy, compelling descriptions, and competitive pricing strategies. • Worked closely with marketing and IT teams to launch successful seasonal campaigns, flash sales, and promotions. • Analyzed KPIs such as conversion rates, bounce rates, cart abandonment, and customer lifetime value to inform data-driven strategies. • Introduced automation tools to streamline order processing and inventory updates, reducing manual errors and enhancing efficiency. • Resolved customer complaints promptly, improving satisfaction and increasing retention rates. • Conducted competitive analysis to adjust pricing, product offerings, and promotional strategies accordingly. • Provided regular training and performance feedback to team members, promoting professional development and productivity. • Reported sales performance, forecasts, and insights to senior management, contributing to strategic planning.

MDA Category ManagerFull Time

• Job Details:have been dealing with Retail key account as their direct account manager EX. (El Araby Group Retail , Electrolux, Beko, BTC , LG, Panasonic, Fresh, Group SEP, Delongi, Kenwood and Grohy ) in addition to handling a marketplace accounts EX. (B-tech, El-Sendbad Store and Sadko MPDS) plus a well known brands EX.(Olympic electric, Kiriazi, Sonay,sokany) • Steering the general performance of the each and every account in order to make forecasted plan to grow the account week over week , month over month and year over year to see where the Vendor stands then set an agreement with him to follow through the quarter after calculation his market share and adding the expected growth he might reach by the end of each quarter with continuous monitoring to see if the vendor is on the right path by analyzing his data using the Power PI app in order to reach his monthly target. • working on building a very strong relationship with suppliers and vendors by talking to them every day and set monthly meetings to check if there any difficulties they are facing during their daily transaction, also to monitor the inventory Levels for the items they are selling as well as the prices to make sure that they have the most competitive Prices plus encouraging them to be part of any campaign (Mother’s day, Jumia anniversary and the Black Friday) that Jumia has in order to increase their sales during the campaign by negotiating an anchor deal to be pushed on the home page , negotiating an exclusive offer for Jumia or even negotiating their prices to be reduced once the campaign starts until it is finished. • Analyzing consumer buying behavior and predicting future trends plus insuring that all the trendy items are available and visible on the website by acquire new suppliers that have those items in order to increase the traffic on the website and gain new customers. • Creating the PO’s for The Retail vendors after getting analyzing their price list and extracting which items we need to have in our warehouse that can cover us at least 30 days biased on the run rate of each and every item in order to make sure that it will be consumed within 30 days and it wont be aged as a legacy stock in the warehouses plus following up on the delivery Process to ensure that the items are being inbounded successfully with the requested quantities that the po had been issued with, besides working on the replenishment POs before the items consumed ,then send the Pos to the vendors. • Dealing with the internal Jumia Teams in order to sort any kind of issues that the vendors face in order to make sure that they have the most comfortable experience that they can have with Jumia.