Nada Khaled

Senior SpecialistFull Time

Community ManagerFull Time

• Job Details:#Handle customer service questions, complaints and requests in a timely manner with authority and responsibility. #Manage office facilities clean and neat and order office supplies, make copies, scan documents, respond to emails, pick up the phone, give directions and other related administrative duties. # Prepare weekly or monthly reports. # Get members signed up in system, on all the right email lists and connected to the Internet and printer. # Meet the objectives and performance measures as agreed by the CEO. Build good relationship with all customers, ensure customer‘s satisfaction, analyze customer satisfaction reports.

E-commerce Specialist & operation assistantFull Time

• Job Details:E commerce Specialist: Responsible for the online prouducts in souq and jumia seller center and follow up all financial accounts operation assistant: Follow daily administrative tasks Scheduling of administrative meetings Follow up supplier accounts Follow-up of factory needs of packaging products Follow-up of external marketing tasks with partners