profile-img

Nada Khaled Elbadry

Customer service supervisor at Cairo University

New Cairo, Cairo, Egypt

Work Experience

  • Customer service supervisorFull Time

    Cairo University

    Nov 2017 - Present -7 yrs, 8 months

    Egypt , Giza

    • Job Details:Receive and provide information and explanation to student. • Coordinate and schedule student interview. • Resolve problem and coordinate application process for awards, scholarship and verifies that student files complete . • Maintain filing system and prepare martial for archiving • Preform data entry and updating to student files • Maintain up-to-date knowledge for current policies procedures and regulation
  • Customer ServiceFull Time

    Exceed company (Telecom Egypt)

    Jul 2017 - Nov 2017 -4 months

    Egypt , Cairo

    • Job Details:Participated in customer complain via phone , used telephone to reach out the customer and verify account information greeted customer warmly and ascertained problem or reason calling assisted with placement of order , refund or exchange.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2017 

    Skills

    • Soft skills
    • excel
    • Word

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    Share this Profile