
Nada Khaled Elbadry
Customer service supervisor at Cairo University
New Cairo, Cairo, EgyptWork Experience
Customer service supervisorFull Time
- Job Details:Receive and provide information and explanation to student. • Coordinate and schedule student interview. • Resolve problem and coordinate application process for awards, scholarship and verifies that student files complete . • Maintain filing system and prepare martial for archiving • Preform data entry and updating to student files • Maintain up-to-date knowledge for current policies procedures and regulation
Customer ServiceFull Time
Exceed company (Telecom Egypt)
Jul 2017 - Nov 2017 -4 months
Egypt , Cairo
- Job Details:Participated in customer complain via phone , used telephone to reach out the customer and verify account information greeted customer warmly and ascertained problem or reason calling assisted with placement of order , refund or exchange.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2017
Skills
Languages
Arabic
FluentEnglish
Advanced