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Nada Khaled
Project Manager at Bloemeo
Cairo, EgyptWork Experience
Bloemeo
Mar 2025 - Present -3 months
Egypt
- Job Details:Managed and coordinated projects across product launches, marketing campaigns, and operational tasks. Supported e-commerce operations including inventory tracking, product listings, and order fulfillment. Acted as a liaison between the team, designers, manufacturers, and vendors to ensure smooth logistics. Assisted in marketing efforts such as social media coordination, email campaigns, and influencer outreach. Helped improve internal workflows by identifying bottlenecks and supporting process enhancements.
Marketing & Communications Specialist
Karmsolar
Oct 2023 - Mar 2025 -1 yr, 5 months
Egypt
- Job Details:Spearheaded the launch campaign for Karmcharge, Karmsolar's EV charging subsidiary, overseeing branding, awareness, and partner engagement from inception to rollout. Planned and organized events, job fairs, and CSR campaigns to boost visibility and public engagement with Karmsolar and its subsidiaries. Managed external communications and relationships with media, partners, and stakeholders to amplify the brand's reach and support business development goals. Ensured consistent brand representation across all Karmsolar locations and events, including signage and marketing materials. Collaborated cross-functionally with HR, BD, finance, and technical teams to align marketing strategies with company objectives.
Nahdet Misr Publishing Group
Jul 2023 - Oct 2023 -3 months
Egypt
- Job Details:Led and supported a digital operations team of 4 members, providing guidance and encouraging collaboration. Oversaw day-to-day management of digital platforms, ensuring functionality and smooth user experience. Streamlined internal workflows to support better coordination and task execution. Collaborated with UX/UI, development, support, and marketing teams to align efforts across platforms. Handled operational issues and user inquiries efficiently, maintaining a responsive support environment.
Senior Quality Assurance Specialist
Nahdet Misr Publishing Group
Jun 2021 - Oct 2023 -2 yrs, 4 months
Egypt
- Job Details:Led quality assurance for the CX team, maintaining and improving standards across calls, chats, and emails to ensure exceptional customer support. Boosted CSAT by 25% through targeted training and quality improvement initiatives. Conducted 6 onboarding batches, training ~5 specialists per batch, and delivered performance-based re-coaching sessions. Oversaw QA for up to 25 team members during peak periods, ensuring SLA compliance and adherence to quality standards. Designed and implemented training programs and materials to improve service skills, product knowledge, and guideline compliance. Analyzed QA data to identify trends, improvement areas, and provided actionable insights through detailed reporting to management.
Education
Bachelor's Degree in Drama and Theatrical Criticism
Ain Shams University (ASU)