
Nada Ibrahim Elsharawy
Customer Service Administrator
Hadayek Alkobba, Cairo, EgyptWork Experience
UsherFull Time
- Job Details:Building relationships with customers and communicating promotional services. Development of promotional marketing materials for the event. Welcome guests in a polite and friendly manner to build strong relationships with customers. Distributing programs, brochures, and other materials related to the event. Informing guests about the location of the booth and services.
Sales Administrator and marketing specialistInternship
- Job Details:Learn about real estate sales and how the compound is divided and how it is sold on the basis of units and how to convince the customer. That each customer has a personality, and that person must be understood quickly and dealt with on the basis of it. How phone calls with customers are made and how to make outdoor deal and indoor deals. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Help in marketing activities in certain areas such as events planning, and advertising. Establish and maintain relationships with new and existing clients through networking and prospecting. Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers.
Customer Service AdministratorInternship
- Job Details:Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information Handle customer complaints, provide appropriate solutions , and follow up to ensure the resolution
BankerInternship
- Job Details:Principles of banking. Types of accounts, checks, loans, and treasury in relation to sales and customer service. Fraud and forgery operations. Help customers open and manage their bank accounts and finances. Reach out to prospective customers to sell our services. Present financial products and services to existing and prospective customers. Conduct market research to identify customer trends, competitor offerings, and demographic data. Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers. Establish and maintain relationships with new and existing clients through networking and prospecting. how to care about appearance because that reflects a bank's reputation and the way that the banker treats customers by it.
Education
Bachelor's Degree in Marketing
Modern Sciences and Arts University (MSA)Jan 2018 - Jan 2022 - 4 yr
Bachelor's Degree in Marketing
GreenwichJan 2018 - Jan 2022 - 4 yr
High School - Thanaweya Amma
coptic girls collegeJan 2018
Activities
Advertising Creative at Cadbury
Student Activity
Oct 2022 - Dec 2022 -2 months
Strategic Account Manager at Orascom
Student Activity
Oct 2021 - Dec 2021 -2 months
Volunteer at Misr Elkheir Foundation
Volunteering
May 2019 - Jun 2019 -1 month
Achievements
sports (football) travel act
Skills
- Time Management
- word document
- powerpoint
- Communication skills
- Presentation Skills
- Computer Skills
- well orgnized
- Ability to meet deadlines and targets
- Microsoft Office
- Marketing Communication
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Languages
Arabic
FluentEnglish
AdvancedSpanish
BeginnerFrench
Beginner
Training & Certifications
Real estate
Elkhalifa group·2021Artificial intelligence
Huawei·2021Marketing
Etlala advertising agency·2020Communication, basics of banks systems
Elab·2019