Nada Hesham ElAbd

Talabat

• Sales Account ManagerFull Time

  Oct 2023 - Present -1 yr, 8 months

  Egypt , Cairo

  • Job Details:1) Conducted business reviews with accounts and identified business opportunities and business relationships which resulted in the achievement of increased revenue, and profitability. 2) Provided excellent support in order to build strong relationship and resolve operational issues between restaurants and the company. 3) Overachieved my target by 130.7% in Q4 2023 by reaching out my all portfolio and identifying business opportunities and relationships. 4) Developed marketing campaigns and offers to restaurants in order to achieve sales growth. 5) Managed to collect almost 540 K by upselling NCR (marketing tools) to non-key accounts in Q4 2023.
• Coordinator Sales - Account ManagementFull Time

  Apr 2022 - Sep 2023 -1 yr, 5 months

  Egypt , Cairo

  • Job Details:1) Acted as Online Account Manager for 3 months: o Handled a portfolio of 80 vendors. o Monitored vendors’ fail rate (FR) on an ongoing basis and coached vendors who have high FR. o Managed to maintain and improve vendor operations stability by performing menu engineering (images, description, and category arrangement) o Generated offers and sold NCR. o Maintained a good relationship with vendors. 2) Supporting Account Managers in admin work. 3) Contacted vendors to handle their issues. 4) Acted as Online Account Manager for 3 months. 5) Run canceled orders report and share it with the account managers to be able to track vendors’ performance and maintain the fail rate. 6) Participated in a data cleaning task that aimed to make sure of the number of active vendors and their data on Operation Portal. 7) Running and analyzing the daily reports. 8) Handling any adjustments requests on SF, whether these requests are related to the commission, location, changing owner,… etc. 9) Handled end deal requests.
• Sales AdminFull Time

  Sep 2020 - Apr 2022 -1 yr, 7 months

  Egypt , Cairo

  • Job Details:1) Made sure that all vendors' data is collected, and all the required documents are available to be added on SF to create an account for each vendor. 2) Uploaded the data of new vendors on SF as accurately as possible to make the account reaches the live stage easily and smoothly. 3) Collected and uploaded a sufficient number of images for the vendor's menu items to salesforce and CMS to reach the required image ratio. 4) Performed daily reports. 5) Update vendors' data.