Nada Hassan

Telesales AgentFull Time

• Job Details:1-Call center agent Monitored ATMs utilization as a second eye on the vendor and reporting to the concerning parties delivery channels manager. Provided the customer with needed information about any product or service. Matched product benefits with customer needs. Presented a high quality of service for CAE Customer through hot line. Decreased the rate of CAE Customer Complaints. "Handling the Private Banking Customer's inquiries, services and complaints. "Supported the new comers with training sessions and development on site. call center outbound team •Handling installment task • contact with clients to offer installment Delivery •contact with clients to make sure that they recive cards if not make new serives requst as per our policy. monline serives •contact with our clients to help them for register on on application. •statement •contact with our clients to make sure they recive statement or help them for register on E-statment. • onlien acquisition clients apply to open new account, credit card, cash loan • webmaster •Handling client requst, complain, inquiry by mail

Graphic designerFull Time