Nada Hanafy

Sales and Customer Service Specialist

• Job Details:Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction, contributing to a 85% customer retention rate. Achieved and exceeded monthly sales targets by promoting AT&T products and services, including mobile plans, devices, and internet solutions, leading to a 20% increase in revenue. Delivered personalized recommendations by maintaining in-depth knowledge of AT&T offerings, effectively communicating technical details to customers, and ensuring seamless onboarding experiences.

Part-time Brand Designer

• Job Details:Designed digital artwork and graphics for various marketing and branding purposes. Created visually captivating murals for all Snögelato branches in Cairo, enhancing their interior aesthetics and brand identity. Delivered customized design solutions aligned with the company’s visual branding strategy.

Art Instructor

• Job Details:Taught fundamental art principles to students, fostering creativity and skill development. Designed and implemented engaging lesson plans that focused on diverse forms of art, history, and cultural contexts. Provided a comprehensive understanding of artistic techniques and cultural influences through structured lessons.