Nada Hafez

People Operations Specialist for UK & Ireland MarketFull Time

• Job Details: Managing various aspects of an employee’s journey within the organization  Resolving HR-related tickets, prioritizing efficient and accurate service delivery  Validating proper approvals and verifying documents versus request  Ensuring no breach tickets and following up on suspended tickets  Resolving tickets with proper quality standards and managing incident escalations  Maintaining and updating employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders  Filling and validating mass upload templates with necessary employee details for mass data requests  Maintaining precise bonus plans for the Annual Pay Review (APR) process  Managing the JML process, including creating contracts, promotions, and salary increase letters  Securely handling documentation and comply with data security (GDPR) requirements  Generating reports for stakeholders based on their requirements  Engaging with senior stakeholders to address HR-related matters  Notifying relevant stakeholders with each month’s moves & changes  Fostering positive relationships and effective communication  Building and sharing knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes

Employee Data Analyst / Data Specialist for UK & Ireland MarketFull Time

• Job Details: Managing and maintaining employee records in Workday through JML lifecycle (Workday data entry, maintenance, and support)  Supporting, interacting, and engaging with HR and Business stakeholders and teams  Owning data accuracy and maintenance of the data in the system  Supporting any internal and external audit requirements where data from the HR systems is required, and ensuring all findings are investigated and resolved  Ensuring that all standard reporting requirements into the business are delivered on time  Being part of the global SOPCs team, handling global requests received from global HRBPs