Nada Goudi

Office mangerFull Time

• Job Details:• Provide administrative and business support to the CEO and support other members of the executives team. • Organize CEO’s calendar-plan and schedule meetings, teleconferences and travel arrangements. • Improve office efficiency by implementing color-coded filing system and introducing additional time-saving measures. • Manage all the company’s external communications via Email/Fax. • Recommend actions to be taken on office expenditures such as equipment and supply needs. • Perform administrative duties of maintaining reports and providing support information. • Act as a communication link between the clients/Suppliers (Foreign/Local) and the executive. • Perform clerical functions whenever required – including receiving guests and sorting general queries. • Work with legal and finance team to create contracts and POs. • Support the CEO in Analyzing agreements/contracts to make sure the company meets its financial goals. • Follow up on Cargos/Shipments by communicating with the relevant areas (internal/External). • Assist the executives team in preparing reports and presentations. • Translate legal documents, contracts from English to Arabic and vice versa.

Insurance consultantFull Time

• Job Details:• Direct Sales of insurance services. • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. • Observing, receiving, and otherwise obtaining information from all relevant sources. • Developing constructive and cooperative working relationships with others, and maintaining them over time. • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person with Both Languages. • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Working on Weekly, monthly, quarterly and yearly Target. • Supplying over 22 companies service for individuals and corporate

AdvisorFull Time

• Job Details:• Act as a frontline interface with customers of Etisalat Egypt • Responded to customers over the phone and resolved their inquiries to facilitate and provide a global customer service standard • Owned and managed the client relationship: resolving calls efficiently and effectively. • Worked as part of a team to ensure offering world-class customer service at all times. • Communicated positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. • Created and promoted an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. • Maintain professional work relationships with colleagues, supervisor and manager.