
Nada Abd El Bary Ghazy
Credit Officer at Social Fund for Development, Central Credit Department ( Direct lending of small medium enterprises )
Downtown, Cairo, EgyptWork Experience
Credit OfficerFull Time
Social Fund for Development, Central Credit Department ( Direct lending of small medium enterprises )
Apr 2016 - Present -9 yrs, 5 months
- Job Details:o Analyze & prepare financial statements ( balance sheet, income statement & cash flow ) o Project three financial years as a part of financial analysis of SME's projects o Determine amount of Direct Loan granted by fund o Prepare proposed credit memo presented to credit committee o Contact regional offices for discussing client's situation and completing required documents
Logistics SpecialistFull Time
- Job Details:o Receiving orders details and instructions o Book shipments on shipping lines o Receiving and confirming bookings for clients o Coordinating trucking and clearance services o Dealing with local carrier and agents network o Following up on carrier bookings o Customer service and problem solving o Processing all shipments docs and steps o Revising and finalizing B/L and all relevant documents o Follow up on unfinished issues with representatives o On time feedback and reaction to clients requests, problems, and needs. o Updating, and sending the daily report table for each client during operations o Creating strong network and relations with employees o Client service and assistance o Gathering import & export rates and updating them constantly o Sending emails or faxes every step of each operations o Always having a written document that support each decision, request, or step taken during any operation
• Wholesale Banking SMEs–TelemarketingFull Time
Abu Dhabi Islamic Bank
Sep 2014 - Mar 2015 -6 months
- Job Details:o Contact businesses and private individuals by telephone to promote products, services o Explain the product or service to potential customers o Handle customer questions o Obtain customer information including names and addresses o Record customer details including reaction to the product or service offered o Input order details into the computer system o Schedule appointments for relationship managers staff to meet customers o Confirm appointments placed with field relationship managers o Obtain contact details of potential customers from sources including telephone directories o Answer telephone calls from customers o Conduct customer and marketing surveys o Contact customers to follow up on initial interaction
Education
BSc in International Transport and Logistics
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Gezira Experiment Language SchoolJan 2007
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Customer service
Arabian Gulf Marine Trading Company·2010Customer service
Credit Agricole Egypt·2010Operation
National Societe General Bank·2009