Nada Abd El-Bary Ghazy

Logistic Specialist at Noon

New Cairo, Cairo, Egypt

Mar 2021 - Present -4 yrs, 3 months

Medium, Small and Micro Enterprises Development Agency

Apr 2016 - Feb 2021 -4 yrs, 10 months

Apr 2015 - Mar 2016 -11 months

Egypt , Cairo

Job Details:o Receiving orders details and instructions o Book shipments on shipping lines o Receiving and confirming bookings for clients o Coordinating trucking and clearance services o Dealing with local carrier and agents network o Following up on carrier bookings o Customer service and problem solving o Processing all shipments docs and steps o Revising and finalizing B/L and all relevant documents o Follow up on unfinished issues with representatives o On time feedback and reaction to clients requests, problems, and needs. o Updating, and sending the daily report table for each client during operations o Creating strong network and relations with employees o Client service and assistance o Gathering import & export rates and updating them constantly o Sending emails or faxes every step of each operations o Always having a written document that support each decision, request, or step taken during any operation

Sep 2014 - Mar 2015 -6 months

Egypt , Cairo

Job Details:o Contact businesses and private individuals by telephone to promote products, services and/or -charitable causes o Explain the product or service to potential customers o Handle customer questions o Obtain customer information including names and addresses o Record customer details including reaction to the product or service offered o Input order details into the computer system o Schedule appointments for relationship managers staff to meet customers o Confirm appointments placed with field relationship managers o Obtain contact details of potential customers from sources including telephone directories o Answer telephone calls from customers o Conduct customer and marketing surveys o Contact customers to follow up on initial interaction

College Diploma in logistics and supply chain
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2021 - Jan 2022 - 1 Year
BSc in International Transport and Logistics
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2007 - Jan 2011 - 4 yr