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Nada Hossam eldin farouk Elkafrawy

Customer Support Representative

New Cairo, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Egyptian Arab Land Bank

    Sep 2020 - Mar 2021 -6 months

    Egypt , Cairo

    • Ceo AssistantFull Time

      aspire interior design

      Feb 2017 - Sep 2020 -3 yrs, 7 months

      Egypt , Cairo

      • Job Details:-answer call phones. -arrange appointment. -develops and maintain a filling system. -acts as a receptionist and greet visitors warmly. - managing Facebook and Instagram page. -establishing and maintain professional relationships with existing and new clients. -manage and organize events. -provide support with phone coverage ,calendar management . -manage and take minutes of internal and external meeting where needed. -properly prepare client presentations and reports. -provide support
    • Education

      • B plus in Management

        Modern University for Technology and Information (MTI)

        Jan 2013 - Jan 2017 - 4 yr

      • High School - Thanaweya Amma

        Future Experimental language School

        Jan 2012 

      Skills

      • Administration
      • Office management
      • Microsoft Office
      • Customer Service
      • Sales
      • Digital Marketing

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • digital marketing diploma

        core·2019
      • Principles of banking

        Egyptian banking institution·2017
      • Microsoft office

        Egyptian banking institution·2017
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