Nada Hesham ElSayed

Wordpress DesignerFreelance / Project

• Job Details:Responsibilities included: -Creating a fully responsive website that meets all the client's needs. -Making sure the website is fast on all devices. -Making sure the User Interface looks good and suits the company's goals. -Making sure the user experience is as smooth & clear as possible on all devices and for the targeted audience. -Editing photos using Photoshop & Illustrator to fit with the website's whole theme.

Customer Support SpecialistFull Time

• Job Details:Responsibilities included: - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise - Recommend possible products to meet the customers’ needs - Refer issues and questions to managers if necessary - Prepare product and customer reports by gathering data collected during customer interactions

Customer Support SpecialistFull Time