NB

Nada Ben Farhat

Operations Dashboard Agent at Neosourcia

Tunis, Tunisia

Work Experience

  • Operations Dashboard Agent

    Neosourcia

    Aug 2023 - Present -1 yr, 2 months

    Tunisia

    • Job Details:Supporting real-time operations and ensuring their stability by monitoring the overall status of commands. Ensuring excellent operating conditions in cities and countries by taking preventive measures based on anticipated events. Taking measures to assist the fleet and local operational teams. Handling and detecting fraud. Handling various customer requests.

  • Customer Support Advisor

    Yassir Express

    May 2023 - Aug 2023 -3 months

    Tunisia

    • Job Details:Receiving and tracking orders, handling complaints.

  • Sales Administrator

    Elan by Conect

    Mar 2023 - May 2023 -2 months

    Tunisia

    • Job Details:Monitor sales quantitatively, control received goods, conduct inventories.

  • Operational Data Manager

    Binitns

    Feb 2022 - Aug 2022 -6 months

    Tunisia

    • Job Details:Collect various financial documents, ensure compliance of financial information, handle various customer requests.

    • Education

    • Bachelor's Degree in Financial Management

      FSJEG Jendouba

      Jan 2019 

    • Bachelor's Degree in Mathematics

      High School 2 Mars La Goulette

      Jan 2016 

    Skills

    • Salesforce
    • MS Office
    • Power BI
    • airtable
    • Swiver
    • Advanced Excel
    • Autonomy
    • Adaptability
    • fast learner
    • Teamwork
    View More

    Languages

    • Arabic

      Advanced

    • French

      Advanced

    • English

      Beginner
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