NB
Nada Badr
Call Center Agent at Misr Technology Services (MTS)
Alexandria, EgyptWork Experience
Misr Technology Services (MTS)
Jan 2022 - Present -3 yrs, 5 months
Egypt
- Job Details:Receive and arrange calls for customer review, handle problems and issues in MTS system with ACID, Manafist, clearances steps, and coordinate with customers, agents, shipping line, and freight forwarders.
Skills
- XML
- HTML
- PHP
- MySQL
- Good user of ERP system
- Familiar with CRM
- Microsoft Office Specialist (Word, Excel & PowerPoint)
- Good user of Outlook mail
- Good user of computer software and hardware
- Good user for (SESCO system)
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Languages
English
IntermediateGerman
BeginnerDutch
BeginnerArabic
Beginner