Nada Yasser Ashmawy
Customer Support Representative at Vodafone UK
Shebin Alkom, Monufya, EgyptWork Experience
AccountantFull Time
Barakat Brothers Company
Sep 2020 - Jan 2021 -4 months
Egypt , Monufya
- Job Details:• Prepared and maintained financial statements/reports and produced budget according to schedule. • Prepared asset, liability and capital account entries by analyzing accounting information. • Prepared accounts and tax returns. • Recorded Transactions using double-entry bookkeeping (American). • Audited financial information, transactions and operations. • Documented financial transactions by entering accounting information. • Supported month-end and year-end close process. • Implemented Inventory Count using the book-keepings.
Customer Service RepresentativeInternship
Egypt Pay
Jul 2020 - Aug 2020 -1 month
Egypt , Giza
- Job Details:• Used telephones to reach out to customers and verify account information and to solve customer problems. • Cancelled or upgraded accounts. • Assisted with placement of orders, refunds, exchanges or cancellation. • Acted as the company gatekeeper. • Utilized computer technology to handle high call volumes.
Education
BA in Accounting
Menoufia UniversityJan 2017 - Jan 2020 - 3 yr
High School - Thanaweya Amma
islamya private schoolJan 2016
Activities
Student Union Member at Student Union Menofiia University
Student Activity
Sep 2016 - Nov 2019 -3 yrs, 2 months
Skills
- Microsoft Office
- Computer Skills
- Communication
- Social Media
- Data Entry
- Commerce
- Accounting
- Administration
- Data Analysis
- Business Administration
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Languages
English
FluentArabic
FluentFrench
IntermediateSpanish
Beginner
Training & Certifications
Fundamentals of Digital Marketing
Google Maharat·2020Customer Service
Aspire Training Solutions ( UCCD )·2020Customer Service
Aspire Training Solutions ( UCCD )·2020