Nada Alaa El-Din Nasr

Commercial Sales Manager

Downtown, Cairo, Egypt

May 2020 - Sep 2020 -4 months

Egypt , Cairo

Jumia

Mar 2019 - Jan 2020 -10 months

Egypt , Cairo

Job Details:Initiated follow-up phone calls to sellers concerning solving issues to enhance platform experience. Provided seller support via email, phone, or meeting on refunds, shipping, payments, customer complaints, and policy changes. Displayed flexibility and ability to adapt to quarterly policy changes and database re-organization. Provided sellers with accurate information concerning platform policies for sales, and database issues. Assisted vendors by answering questions and fulfilling requests.

Asma Group

Sep 2017 - Feb 2019 -1 yr, 5 months

Job Details:Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies. Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Assisted senior leadership with the executive decision-making process. Provided client assessments to assess health goals. Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages. Cultivated sales and new business opportunities in new markets to achieve bottom-line results. Generated and followed up on lead lists resulting from specific marketing campaigns.