Nada Ahmed

Client Service Representative

• Job Details:Negotiate prices or terms of sales or service agreements, communicate with customers to understand their needs & generate new leads, explaining & demonstrating the functions & features of products & services, maintaining & improving the database of prospects, researching for new leads, keeping up to date with products & services information & competitor offers, upselling products & services, answer customer's questions about services, prices, availability, or credit terms, helping the company grow better by achieving customer satisfaction, reading & analyzing the customer & recognizing the mood he/she is in to maintain positive interactions.