Nada Mohamed Abdelfatah

Manual Software testingFreelance / Project

customer service agent and team leader delegateFull Time

• Job Details:customer service agent: Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Informs clients by explaining procedures; answering questions; providing information. The customer service team leader position : is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Additionally, the position is responsible for assisting the manager with development, analyses and implementation of staffing, training, scheduling and reward/recognition programs.

Customer service agentFull Time

• Job Details:Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Informs clients by explaining procedures; answering questions; providing information.