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Nada Moustafa Abdel Aziz

Customer service representative at Sky bag

Nasr City, Cairo, Egypt

Work Experience

  • Logistic SpecialistFull Time

    Phoenix fire fighting Apparatus

    Sep 2024 - Jan 2025 -4 months

    Egypt

    • Job Details:Manage all aspects of logistics cycle, from freight service provider selection and negotiation to customs clearance and delivery. communicate with freight forwarders to quote for different shipments (Issue shipping RFQs). Determine after checking with suppliers and concerned sales engineers shipment details such as weight/ dimensions/type of shipments. Determine the shipping method based on the shipment type. Work closely with customs brokers, freight forwarders, and other international partners to ensure smooth and efficient logistics
  • Vice of import and export managerFull Time

    Napoli for industrial development

    Feb 2020 - Present -5 yrs, 4 months

    Egypt , Cairo

    • Job Details:Send and receive mails from foreign companies we deal with. Prepare the necessary documents for shipping and inporto. Deal with the shipping companies inside and outside Egypt. Deal with the customs and Customs brokers. Seek new companies abroad to deal with and import new motor brands, Assist in other tasks related to the marketing, sales and accounting.
  • Customer service representativeFull Time

    Sky bag

    May 2019 - Present -6 yrs, 1 month

    Egypt , Giza

    • Job Details:I work as customer service representative in courier service company. I call the customers to deliver them their shipment. receive customer calls and complaints related courier service. And make sure that the is performed professionally and achieve customer satisfaction through periodical surveys
  • Technical support agentFull Time

    We

    Feb 2019 - Apr 2019 -2 months

    Egypt , Cairo

    • Job Details:Receive customers calls and trouble shoot customer complaints related to home internet service.
  • Education

    • Bachelor's economics in Economics

      Faculty of Economics and Political Sciences

      Jan 2013 - Jan 2017 - 4 yr

    Achievements

    I took training for employment course in banking and investment academy

    Skills

    • Microsoft Office

    Languages

    • English

      Fluent
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