Nabil Hassan
Hotel Manager - Hospitality Manager -
Salmiya, KuwaitWork Experience
Business Development ConsultantFull Time
Two triple one Company
Jan 2023 - Present -2 yrs, 5 months
- Job Details:Hotel operations and business development/ Hospitality Management/ establishment and launching hotels and hotel apartments . Establishing staff housing. Providing all types of accommodation services to Hotels, hospitals, companies. Furniture, CCTV , operating systems.
Hotel ManagerFull Time
Panorama Hotel Kuwait
Apr 2021 - Dec 2022 -1 yr, 8 months
- Job Details:Oversee the operations functions of the hotel, as per the Organizational chart. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property.
Cluster Hotel operations ManagerFull Time
Plage Hotel - Gulf Rose Hotel Kuwait
May 2016 - Dec 2019 -3 yrs, 7 months
Kuwait , Kuwait City
Education
College Diploma in Hospitality Management
Robert KennedyJan 2023 - Jan 2024 - 1 Year
license in German literatur
Al-Azhar UniversityJan 2000 - Jan 2004 - 4 yr
Achievements
• Customer care certificate ‐ Best western International • Diploma in hospitality management • Fish philosophy certificate from NACID College • Century International Quality Era Award • Certified Human Resource Manager from NACID College • Appreciation certificate in recognition of standing excellence, superior performance and accomplishment. • Certificate of time Management training course Certificate of decision Maker's training program • Certificate of arrangement and managing conferences and exhibitions
Languages
German
FluentEnglish
Fluent