NH

Nabil Hassan

Hotel Manager - Hospitality Manager -

Salmiya, Kuwait

Work Experience

  • Business Development ConsultantFull Time

    Two triple one Company

    Jan 2023 - Present -2 yrs, 5 months

    • Job Details:Hotel operations and business development/ Hospitality Management/ establishment and launching hotels and hotel apartments . Establishing staff housing. Providing all types of accommodation services to Hotels, hospitals, companies. Furniture, CCTV , operating systems.
  • Hotel ManagerFull Time

    Panorama Hotel Kuwait

    Apr 2021 - Dec 2022 -1 yr, 8 months

    • Job Details:Oversee the operations functions of the hotel, as per the Organizational chart. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Cluster Hotel operations ManagerFull Time

    Plage Hotel - Gulf Rose Hotel Kuwait

    May 2016 - Dec 2019 -3 yrs, 7 months

    Kuwait , Kuwait City

    • HOTEL MANAGERFull Time

      Best Western Hotels

      Mar 2015 - Apr 2016 -1 yr, 1 month

      Kuwait , Salmiya

      • Education

        • College Diploma in Hospitality Management

          Robert Kennedy

          Jan 2023 - Jan 2024 - 1 Year

        • license in German literatur

          Al-Azhar University

          Jan 2000 - Jan 2004 - 4 yr

        Achievements

        • Customer care certificate ‐ Best western International • Diploma in hospitality management • Fish philosophy certificate from NACID College • Century International Quality Era Award • Certified Human Resource Manager from NACID College • Appreciation certificate in recognition of standing excellence, superior performance and accomplishment. • Certificate of time Management training course Certificate of decision Maker's training program • Certificate of arrangement and managing conferences and exhibitions

        Skills

        • Hotels
        • General Management
        • Hospitality
        • Customer Service

        Languages

        • German

          Fluent
        • English

          Fluent
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