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Nabil Gurgis

senior technical support engineer and computer trainer at Department of Organization and Administration

Cairo, Egypt

Work Experience

  • senior technical support engineer and computer trainer

    Department of Organization and Administration

    Jul 2004 - Present -20 yrs, 10 months

    Egypt

    • Job Details:IT support for all the department offices and computer training lab. Develop training materials and procedures, and/or train users in the proper use of hardware and software. Computer trainer for Microsoft, and Cisco products. Diagnose hardware and software problems, and replace defective components. Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Set up equipment for employees' and trainee use, performing or ensuring proper installation of cable, operating systems, and appropriate software. Oversee the daily performance of computer systems, and test computer hardware, networking software, and operating system software. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • customer support engineer

    Panasonic

    Jan 2001 - Jun 2004 -3 yrs, 5 months

    Egypt

    • Job Details:Connect machines, such as digital photocopiers, faxes to customer local area network (LAN), complete with all configurations and applications software and hardware. Tests machines to locate the cause of electrical problems, using testing devices such as voltmeter, ohmmeter, and circuit test equipment. Disassembles the machine and examines parts, such as wires, gears, and bearings for wear and defects, using hand tools, power tools, and measuring devices. Assembles and installs machines according to specifications, using hand tools, power tools, and measuring devices. Repairs, adjusts, or replaces electrical and mechanical components and parts, using hand tools, power tools, and soldering or welding equipment. Reads specifications, such as blueprints, charts, and schematics to determine machine settings and adjustments. Instruct operators and servicers in the operation, maintenance, and repair of machines.
  • maintenance engineer

    Good Shepherd Hospital

    Sep 1998 - Dec 2000 -2 yrs, 3 months

    Egypt

    • Job Details:Testing and maintaining clinical equipment. Training technical and clinical staff. Investigating safety-related incidents. Diagnose and maintain the fire alarm system and electrical distribution control board.
  • electrical site engineer (control and automation engineer)

    Ahmed Mubarak Salem Est.

    Feb 1997 - Aug 1998 -1 yr, 6 months

    • Job Details:Site engineer for the construction of sewage treatment plant at (ADCO accommodation complex in Habshan) complete with all electrical and automatic control works (switchgear and PLC control system). Construction of cathodic protection system for ADNOC refinery oil tank in Al Ruwais. Designing electrical control panels for PLC-based automation systems, MCC and power distribution systems, AC and DC drive systems, and operator controls. Creating schematics, panel layouts, point-to-point wiring diagrams, and bills of material (BOM) as well as sizing motor controls and conductors, laying out conduits runs, and making up cable schedules, etc. Installation supervision for control panel, electrical distribution board, and equipment which is used to monitor and control engineering systems, machinery, and processes. Supervision of project commissioning and finally handed over the project to our client. All tenders and office work.
  • Education

    • Bachelor's Degree in Electrical and Computer Engineering

      Assiut University (AUN)

      Jan 1988 - Jan 1993 - 5 yr

    Skills

    • A+
    • N+
    • MCITP
    • Web Design
    • ICDL
    • photoshop

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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