Nabil Elfishy

Manager - Training and Quality

• Job Details:Gained experience, exposure and knowledge of career-specific procedures and systems. Developed strong organizational and time management skills by completing multiple tasks simultaneously. Demonstrated ability to take initiative and work independently on assigned projects. Established relationships with external partners who provided additional resources related to training initiatives. Conducted regular performance reviews to identify areas of improvement for employees. Utilized data analytics techniques such as six sigma methodologies when identifying potential defects within products or services. Maintained up-to-date records of all training activities and materials used during sessions. Monitored key performance indicators related to quality assurance processes across departments. Created detailed reports on employee progress, successes, and challenges. Provided guidance and support to team members in order to help them reach their goals.

Supervisor - Training and Quality

• Job Details:Trained new employees on company policies, procedures and work ethics. Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards. Delegated tasks to team members according to individual strengths. Worked closely with upper management to develop strategies for improving operational efficiency within the department.

Senior Quality Analyst

• Job Details:Participated in design reviews to provide feedback on proposed solutions from a quality perspective. Monitored progress against project timelines and reported status updates regularly. Analyzed user feedbacks collected through surveys and focus groups to identify areas of improvement in product features and usability. Performed root cause analysis to identify underlying issues.