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Nabil El Hady

Human Resources Manager at SKY Restaurants

6th of October, Giza, Egypt

Work Experience

  • Human Resources ManagerFull Time

    SKY Restaurants

    Apr 2024 - Present -1 yr, 5 months

    Egypt , Giza

    • Job Details:• Ensured compliance with company policies and government regulations, resolving historical issues and maintaining adherence to labor laws. • Implemented a comprehensive salary structure with clear grading, fostering a performance-driven culture. • Revamped recruitment processes and employer branding strategies, establishing a complete recruitment cycle. • Ensured compliance with government regulations, social insurance, and labor laws, addressing past issues and maintaining adherence. • Played a pivotal role in entering the KSA market while maintaining compliance with Saudi regulations. • Launched innovative incentive program to achieve low turnover rate in highly competitive market. • Coordinated training programs for new and existing employees across the region. • Identified operational weaknesses to improve or innovate people, programs and processes. • Compiled reports to provide management with accurate information and comply with policies and procedures. • Directed HR programs, policies and processes to improve operational efficiency. • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes. • Used data and analytics to improve company processes for recruitment, selection and onboarding. • Collaborated closely with department heads on strategic planning initiatives related to workforce optimization. • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on the basis of merit and relevance with job. • Worked with department managers to assess needs. • Developed user-friendly employee handbook for easier updating and maintenance. • Created and implemented employee retention strategies. • Created job descriptions and evaluated job classifications to ensure fair pay practices.
  • Head of Human Resources Business PartnersFull Time

    Contrack FM

    Sep 2023 - Apr 2024 -7 months

    Egypt , Cairo

    • Job Details:• Provided HR policy guidance and interpretation for employees and managers, ensuring consistent application across the organization. • Led the development of an HR analytics function that provided data-driven insights for decision-making, ultimately contributing to improved organizational performance. • Cultivated strong relationships with internal stakeholders and external partners, enabling effective collaboration on HR initiatives that supported strategic objectives. • Oversaw workforce planning efforts to ensure alignment between staffing levels, skills mix, and overall organizational strategy. • Championed diversity initiatives by implementing inclusive recruitment practices and fostering an inclusive work environment where all employees felt valued. • Developed and directed hiring and onboarding programs for new employees. • Streamlined recruitment processes by implementing a comprehensive applicant tracking system. • Coached hiring managers on interviewing techniques and legal compliance issues to ensure a smooth selection process.
  • Head of Human Resources DepartmentFull Time

    Cilantro Café'

    Jan 2022 - Aug 2023 -1 yr, 7 months

    Egypt

    • Job Details:Responsible for the overall transformation of the HR Department and for creating a High-Performance Culture within the Organization. • Oversaw and managed all HR functions, programs, and practices. • Ensured proper onboarding for all new hires. • Piloted two employee programs to raise company morale and employee engagement • Reviewed and analyzed data and recommended solutions to improve the overall success and productivity of the company. • Established and interpreted HR core processes including performance management, staffing, and salary planning. • Advised a team of 10 HR employees about all strategic decisions. • Worked to manage the resolution of complex employment matters effectively. • Worked shoulder-to-shoulder with the operation team to standardize the process and train all employees on one system. • Piloted internal promotion policy for the operation team. • Restructured the organization chart based on talent mapping and the company's strategic directions. • Developed people dashboard that supported the company in the decision-making process. • Revamped the PMS and automated the whole process.
  • Group Head of Organization Development and Learning &DevelopmentFull Time

    at La Poire | Touristic Enterprises

    Jun 2018 - Dec 2021 -3 yrs, 6 months

    Egypt , Giza

    • Job Details:Introduced and implemented La Poire excellence management practices to achieve excellence in leadership, strategy, customer focus, information management, people, processes, and superior business results. In addition, inspirational coaching and training sessions improved the core skills of all employees at the corporate and store level. • Devised and executed a comprehensive business strategy to attain strategic business objectives. • Enhanced the customer service and sales systems with an ROI of 15% in the Transaction and sales increase. • Led the restructuring and business transformation of the company brands. • Led the entire cycle of the Employee Life Cycle. • Led the change management of the group, including the digital transformation, mindset transformation, and the opening of the new factory. • Transformed the external quality system and applied a new quality assurance system that helped change the quality team into business partners. • Developed and implemented supervisory skills training for the group that affected employee engagement and productivity and reduced the Turn Over of the high performers. • Implemented engagement programs to increase employees' loyalty and productivity • Designed training programs matching company needs (restaurants business plan, in-store training program, full field, orientation kit, manager in training kit, skills exam). • Conducted condensed training development programs for the new area managers. • Conducted condensed training development programs for the factory leaders and senior managers • Developed and implemented assessment centers for all key positions that helped in the decision-making of promoting, maintaining, and developing key leaders. • Developed and led the Data Analysis department
  • Education

    • Doctorate Business Administration in Business Administration

      Ain Shams University (ASU)

      Jan 2013 - Jan 2017 - 4 yr

    • MBA in Business Administration

      Ain Shams University (ASU)

      Jan 2009 - Jan 2012 - 3 yr

    • BA in Hotel Management

      Faculty of tourism and hotels

      Jan 2000 - Jan 2004 - 4 yr

    • High School - Thanaweya Amma

      Sakkara Language Schools

      Jan 2000 

    Achievements

    • Restructured, developed, and implemented the On the Run concept new work design and merged it with La Poire Express to optimize labor productivity. • Effectively participated in the digital transformation process at La Poire group, successfully transformed the working systems and employees' mindsets, and empowered all leaders with the proper breakthrough tools. • Participated in the mega project of Americana group restructuring, done by Mackenzie and Accenture consultants. • Developed a complete training system and mechanism for Americana restaurant division. • Developed and led the execution of KFC's in-house training system for both Team Members and managerial levels. • Developed a restaurant review program (audit, evaluation, and troubleshooting system) for eight food brands. • Developed education programs process mapping. • Participated in developing factory training systems and total solutions for several FMCG companies.

    Skills

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    Languages

    • English

      Fluent
    • French

      Beginner

    Training & Certifications

    • Certified NLP Master Practitioner from the American Union of NLP (AUNLP)

      American Union of NLP (AUNLP)·2017
    • DDI Targeted Selection Interviewer Workshop

      2012
    • Train the Trainer

      British Council·2008
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