
Nabil Helmy Abdel aziz
Assistant Front Office Manager
Dubai, United Arab EmiratesWork Experience
Education
Bachelor's Degree in Basic Business Skills
Cairo University (CU)Jan 2006
Achievements
- Best 30 Front Office Leaders in Middle East, Hozpitality 2023 - Thanks, letters for handling the last-minute layover for 90 rooms, The Tower Plaza Hotel Dubai 2022. - Best Supervision Manager of the Year, Millennium Plaza Hotel Dubai 2020. - Thanks, letters for handling the last-minute layover for 120 rooms, Millennium Plaza Hotel Dubai 2019. - Thanks, letter for bringing a successful account national team of Kuwait with revenue of 140000 AED, Millennium Plaza Hotel Dubai 2018. - Thanks, letter for handling several books without any issues, Millennium Plaza Hotel Dubai 2017. - Life Card (Long Term) helping reservation due to shortage of colleagues Awarded by Director of Revenue., Rose Rayhaan By Rotana 2014. - Life Card (Friendly) achieved Guest expectations without issue while the system was down. Awarded by EAM, Rose Rayhan By Rotana.
Skills
- Team management
- Team Leadership
- Customer Service
- Customer Support
- Customer Satisfaction
- Customer Care
- Employee Relations
- Employee Engagement
- Employee Management
- Budgeting
Languages
English
FluentArabic
Fluent