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Nabil Helmy Abdel aziz

Assistant Front Office Manager

Dubai, United Arab Emirates

Work Experience

  • Assistant Front Office ManagerFull Time

    The Tower Plaza Hotel Dubai

    Jan 2021 - Jan 2024 -3 yrs

    • Duty ManagerFull Time

      Millennium Hotels And Resorts

      Jan 2017 - Jan 2021 -4 yrs

      • Reception ManagerFull Time

        Millennium Hotels And Resorts

        Jun 2014 - Jan 2017 -2 yrs, 7 months

        • Education

          • Bachelor's Degree in Basic Business Skills

            Cairo University (CU)

            Jan 2006 

          Achievements

          - Best 30 Front Office Leaders in Middle East, Hozpitality 2023 - Thanks, letters for handling the last-minute layover for 90 rooms, The Tower Plaza Hotel Dubai 2022. - Best Supervision Manager of the Year, Millennium Plaza Hotel Dubai 2020. - Thanks, letters for handling the last-minute layover for 120 rooms, Millennium Plaza Hotel Dubai 2019. - Thanks, letter for bringing a successful account national team of Kuwait with revenue of 140000 AED, Millennium Plaza Hotel Dubai 2018. - Thanks, letter for handling several books without any issues, Millennium Plaza Hotel Dubai 2017. - Life Card (Long Term) helping reservation due to shortage of colleagues Awarded by Director of Revenue., Rose Rayhaan By Rotana 2014. - Life Card (Friendly) achieved Guest expectations without issue while the system was down. Awarded by EAM, Rose Rayhan By Rotana.

          Skills

          • Team management
          • Team Leadership
          • Customer Service
          • Customer Support
          • Customer Satisfaction
          • Customer Care
          • Employee Relations
          • Employee Engagement
          • Employee Management
          • Budgeting
          View More

          Languages

          • English

            Fluent
          • Arabic

            Fluent
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