Nabeel Hafez

Customer Success Team Leader at Aqarmap

Haram, Giza, Egypt
  • Call Center
  • Management
  • Team management
  • Leads
  • Team Lead

Work Experience

Customer Success Team LeaderFull Time

Aqarmap

September 2021 - Present • 2 yrs, 7 months

Community Support Team LeadFull Time

UberEats

April 2018 - May 2020 • 2 yrs, 1 month

Community Support RepresentativeFull Time

Uber

June 2016 - March 2018 • 1 yr, 9 months

PromoterFull Time

Microsoft

March 2016 - May 2016 • 2 months

Education

  • Bechelor Degree of Computer Information Systems in Computer Information Systems

    Pharos University in AlexandriaJan 2008 to Jan 2011 · 3 Years

  • High School - Thanaweya Amma

    Ahmed Lotfy El sayed Jan 2007

Skills

Tools and Fields of Expertise

  • Call Center
  • Management
  • Team management
  • Leads
  • Team Lead
  • Team Leadership
  • Leadership
  • People Management
  • Supervision
  • Supervisor
  • Communication
  • E-Marketing
  • Customer Service
  • Operations
  • Customer Service
  • Project Management

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • Preventing Workplace Harassment

    Emtrain·2016
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