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Nour El-Din Mohamed Ahmed

EgyptAir Online Travel Agencies Department at EgyptAir Airlines

Heliopolis, Cairo, Egypt

Work Experience

  • EgyptAir Online Travel Agencies DepartmentFull Time

    EgyptAir Airlines

    Apr 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details: Responsible for establishing partnership agreements between EgyptAir and new OTA’s.  Negotiating with the OTA’s concerning the sales strategies, targets required, and coordinating with EgyptAir overseas offices.  Reviewing OTA’s sales and actual revenue and comparing them with the planned targets.
  • Business Analyst and Alliances ExecutiveFull Time

    EgyptAir

    Sep 2011 - Apr 2019 -7 yrs, 7 months

    Egypt , Cairo

    • Job Details: Responsible for establishing and implementing codeshare agreements between EgyptAir and other airlines.  Preparing agreements to be signed upon the implementation timeline.  Activating the signed agreements and ensure its entry into force  Analyzing the results of the signed agreements and determine the pros and cons in order to optimize them.  Reviewing the signed agreements to make the necessary adjustments and renewal in a timely manner.  Coordinating and following-up with EgyptAir partners regarding schedules and networks, prices, loyalty programs.
  • Ticketing and Reservation OfficerFull Time

    EgyptAir

    Dec 2009 - Sep 2011 -1 yr, 9 months

    Egypt , Cairo

    • Job Details: Responsible for booking tickets and confirming reservations over the phone.  Assisting passengers with their inquiries in terms of : Class upgrade, flights schedule and seat allocation.
  • Traffic OfficerFull Time

    EgyptAir

    Jun 2009 - Dec 2009 -6 months

    Egypt , Cairo

    • Job Details: Responsible for handling passengers and finalize their check-in procedures by providing the following:  Seat numbers.  Boarding passes and baggage labels.  Informing passengers concerning baggage restrictions.  Weighing baggage and collecting any excess weight charges.  Handling passengers with special needs (elderly passengers, medical cases and unaccompanied minors).  Capable of handling different types of passengers and trying to solve their problems.
  • Education

    • Bachelor's Degree in Arts

      Helwan University

      Jan 2002 - Jan 2008 - 6 yr

    • High School - Thanaweya Amma

      el-nozha Language Schools

      Jan 2002 

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • German

      Advanced
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